Privacy Policy

Information we collect

When you submit an enquiry form, message us on WhatsApp, or email us directly, we collect the information you provide, which may include your name, email address, phone number, travel dates, and details about your trip preferences. We do not collect payment information through this website; any payments are arranged directly with our team through separate, secure channels.

How we use your information

We use the information you provide to:

• Respond to your enquiry and prepare a proposed itinerary and quote
• Communicate with you about a trip you've booked, including updates and support
• Improve our services based on feedback and travel patterns
• Send occasional updates about Kerala travel, if you've opted in to hear from us

We do not sell or rent your personal information to third parties.

Third-party services

Our enquiry form is processed through a third-party form service, and our website is hosted on third-party infrastructure. These providers may process your data solely to deliver your enquiry to us and are not authorised to use it for any other purpose. If you contact us via WhatsApp, that conversation is subject to WhatsApp's own privacy policy.

Data retention

We retain enquiry and booking information for as long as necessary to provide our services and to comply with legal, accounting, or reporting requirements. You can request that we delete your information at any time by contacting us at hello@seekerala.com.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you at any time by emailing us. We will respond to reasonable requests within 30 days.

Contact us

If you have questions about this Privacy Policy, contact us at hello@seekerala.com or +91 76196 49041.